Contactless technology has revolutionised the way people, organisations and businesses interact with devices and conduct transactions. As futuristic as it sounds, it is an everyday part of our lives. What exactly is it and how does it work? Let's explore it.
What is contactless technology?
Contactless technology, also known as “contactless”, enables wireless communication between devices without the need to physically touch them. It is based on two main technologies: RFID (Radio Frequency Identification) and NFC (Near Field Communication).
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RFID: It uses radio waves to transmit data between a tag or card and a reader. For example, building access cards or inventory tracking tags in shops use RFID.
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NFC: It is a variant of RFID that allows two-way communication between devices in close proximity (usually within a few centimetres). Mobile phones and contactless payment cards use NFC.
Advantages of contactless technology
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SpeedContactless transactions are much faster than traditional transactions. You simply hold your card or device up to the reader and the transaction is completed in seconds.
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ComfortNo need to search for cash or insert a card into a slot. Just one touch and you're done. This is especially useful on public transport or in shops with long queues.
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HygieneIn a world concerned with cleanliness and health, minimal contact is essential. Non-contact transactions reduce the need to touch shared surfaces.
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SecurityContactless transactions are secure, although some people are concerned about security. They use encryption and, in the case of cards, have spending limits to prevent fraud.
How does it work?
The process is simple:
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DeviceYou have a credit card, a public transport card or an NFC-enabled mobile phone.
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ReaderIn the shop or on public transport, there is a contactless-enabled reader.
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ApproachYou bring your device close to the reader (usually within a few centimetres).
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TransactionThe reader detects your card or device information and processes the transaction. Done!
Contactless technology has simplified our lives by eliminating the need to search for coins or sign receipts. In fact, there are voices warning about the potential end of cash. As more devices adopt this technology, we will continue to see its impact on our daily routine. So next time you pay with a tap, remember that you're tapping into the magic of contactless.